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Thank you for shopping with Ohh She Lashes! Please read our policies carefully before making a purchase. By placing an order, you agree to the following terms:
1. Shipping Policies
- Processing Time: Orders are processed within 1-3 business days and shipped thereafter. Please note that processing times may vary during sales or promotional periods. - Shipping Responsibility: Once your package has been shipped and tracking information has been provided, we are no longer responsible for the package. Any delays, damages, or lost packages must be addressed with the shipping carrier directly. - Shipping Address: Please ensure your shipping address is entered correctly at checkout. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
2. Return & Refund Policy
- No Returns or Refunds: Due to the nature of our lash products and for hygiene reasons, we do not accept returns or offer refunds on any items. All sales are final. - Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos and details. We will review the case and may issue a replacement at our discretion.
3. Order Cancellations
- Orders cannot be canceled or modified once they have been placed. Please review your order carefully before completing your purchase.
4. Product Disclaimer
- Usage & Allergies: Our lash products are for external use only. If you experience any irritation or an allergic reaction, discontinue use immediately. We are not liable for any adverse reactions caused by the use of our products.
5. Payment & Pricing
- All prices are listed in USD and are subject to change without notice. - We accept payments via [list payment methods, e.g., major credit cards, PayPal, etc.].
6. Promotional Discounts
- Discounts and promotional codes must be applied at checkout and cannot be added after the order is placed. Promotions cannot be combined unless explicitly stated.
7. Customer Responsibility
- It is the customer’s responsibility to read all product descriptions and policies before purchasing. By completing your order, you acknowledge and agree to these terms.
8. Contact Us
If you have any questions or concerns, please contact us at Ohhshelashes2@gmail.com.